{"id":18165,"date":"2025-11-27T11:08:33","date_gmt":"2025-11-27T10:08:33","guid":{"rendered":"https:\/\/jochemkoole.nl\/?p=18165"},"modified":"2025-12-04T12:46:31","modified_gmt":"2025-12-04T11:46:31","slug":"bridge-gap-marketing-sales","status":"publish","type":"post","link":"https:\/\/jochemkoole.nl\/en\/blog\/bridge-gap-marketing-sales\/","title":{"rendered":"Bridge the gap between marketing and sales"},"content":{"rendered":"\n<p>Companies that align marketing and sales grow their revenue faster, are more profitable, and are a lot better at closing deals.<\/p>\n\n\n\n<p>The fact that marketing and sales are siloed functions, especially in knowledge-heavy B2B organizations, is costing you dearly.<\/p>\n\n\n\n<p>So, let&#8217;s talk about bridging that gap.&nbsp;<\/p>\n\n\n\n<p>But first, a bit of history&#8230;<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-5c59f17aaafe48199cfc6af1313a329b\"><em>To understand where the gap is coming from, you need to appreciate that marketing was in fact born out of abundance.<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-4c459d0c370be3fee338f6f21af26d63\"><em>The Second Industrial Revolution (from the late 19th century until the early 20th century) was a phase of scientific discoveries, standardisation and mass production.&nbsp;<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-c375bc025b9bf38f5350dc8c2ebc646b\"><em>If you had a good and affordable product back then, it would literally sell itself. Simply because demand exceeded supply.<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-f5a9c6a586fc15cb7f36d251198374e1\"><em>But then, mass production became widespread. Supply began to exceed demand. And competition increased. Companies had to shift their focus from manufacturing enough to selling what they had made.<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-bbc6253dc766a41ef9ecf1b07c41942e\"><em>This then evolved into something else: understanding (potential) clients&#8217; needs and wants before developing a solution.<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-1cef8b68e8a91ed793414cfd08d5ba9a\"><em>From the mid-1950s on, creating, delivering, and communicating superior client value became the key to organizational success.<\/em><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-85f2a70fc78ca1489d48736de18267ff\"><em>So, the marketing function evolved. Separate from sales, which evolved as well.<\/em><\/p>\n\n\n\n<p>And here we are, a full century after the industrial revolution&#8230;&nbsp;<\/p>\n\n\n\n<p>In an era, where standing out from the crowd is almost impossible and closing a deal requires you to be a seasoned subject matter expert.&nbsp;No wonder there&#8217;s a gap between marketing and sales.<\/p>\n\n\n\n<p>Okay, so how do we bridge the gap?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 &#8211; Establish shared goals<\/h2>\n\n\n\n<p>Marketing and sales may have evolved into separate, specialized functions. Their ultimate goal however, has always been the same: generate revenue.<\/p>\n\n\n\n<p>The first step in bridging the gap between marketing and sales is defining common,&nbsp;<em>revenue-based<\/em>&nbsp;Key Performance Indicators (KPIs).<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p>If you want to double your revenue in 2026, make it explicit: By the end of 2026, we&#8217;ve generated \u20ac 10 million in revenue.<\/p>\n\n\n\n<p>Then, determine how many times you need to sell your solution in order to achieve that revenue goal.<\/p>\n\n\n\n<p>And from there, reverse-engineer a &#8216;funnel&#8217; to get an idea of the amount of prospects, leads, and deals you need.<\/p>\n\n\n\n<p>This brings us to step 2.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; Structured processes and tools<\/h2>\n\n\n\n<p>Although the concept of a &#8216;marketing &amp; sales funnel&#8217; is widely adopted, I believe the value for knowledge-heavy B2B organizations is&nbsp;<a target=\"_blank\" href=\"https:\/\/jochemkoole.nl\/en\/blog\/stop-using-that-funnel\/\" rel=\"noreferrer noopener\">limited<\/a>.<\/p>\n\n\n\n<p>I prefer the idea of a &#8216;buyer journey&#8217;, as it takes a (potential) client&#8217;s perspective.<\/p>\n\n\n\n<p>During the&nbsp;<strong>awareness<\/strong>&nbsp;phase, a person at a potential client becomes aware of an imminent challenge. In the&nbsp;<strong>consideration<\/strong>&nbsp;phase, they consider using your solution (and others) to overcome this challenge.&nbsp;And, in the&nbsp;<strong>decision<\/strong>&nbsp;phase, they convince their organization to buy your solution. And become a client.<\/p>\n\n\n\n<p>In order to guide potential clients through the buyer journey, you need different marketing and selling efforts, such as&#8230;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spotting business opportunities<\/li>\n\n\n\n<li>Creating awareness for challenge<\/li>\n\n\n\n<li>Generating demand for solution<\/li>\n\n\n\n<li>Removing barriers to buy<\/li>\n\n\n\n<li>Cultivating relationships and trust<\/li>\n<\/ul>\n\n\n\n<p>In order to bridge the gap between marketing and sales, it&#8217;s important to agree on the efforts required to guide prospective clients through their buyer journey.<\/p>\n\n\n\n<p>Agree on&#8230;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stages &#8211; What does the buyer journey for your clients look like?<\/li>\n\n\n\n<li>Efforts + responsibilities &#8211; In each phase, who in your organization is doing what?<\/li>\n\n\n\n<li>Labels &#8211; What will you call prospective clients in the different phases?<\/li>\n\n\n\n<li>System &#8211; Which single source of truth will you use to log efforts and develop the insights you need to improve your marketing and business development efforts?<\/li>\n<\/ul>\n\n\n\n<p>Next up? Actually working together!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3 &#8211; Cross-functional teams for accounts or solutions<\/h2>\n\n\n\n<p>Instead of rallying around an expertise (whether it&#8217;s generating demand, removing barriers to buy, or ensuring client success), work together on expanding your portfolio with a key client. Or, focus your combined efforts on bringing a new solution to market.<\/p>\n\n\n\n<p>Build a marketing and business development culture within your organization.&nbsp;By holding recurring commercial meetings to track your progress and celebrate success.&nbsp;By making sure commercial activities are considered equally important as the work you do for clients. And reward these activities in a similar way.<\/p>\n\n\n\n<p>Keep stakeholders engaged, by providing them with regular updates.<\/p>\n\n\n\n<p>Commit to the long term and make sure activities are in line with your organization&#8217;s strategy and your desired position in the market.<\/p>\n\n\n\n<p>Let me know what you think!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">Thank you for reading <strong>MBD Spark #96<\/strong>, sent on November 27, 2025.<\/p>\n\n\n\n<div id=\"wp-block-themeisle-blocks-popup-3bfa0653\" class=\"wp-block-themeisle-blocks-popup is-front with-outside-button has-light-bg\" data-open=\"onLoad\" data-dismiss=\"\" data-time=\"45\" data-anchor=\"\" data-offset=\"\" data-outside=\"true\" data-anchorclose=\"\"><div class=\"otter-popup__modal_wrap\"><div role=\"presentation\" class=\"otter-popup__modal_wrap_overlay\"><\/div><div class=\"otter-popup__modal_content\"><div class=\"otter-popup__modal_header\"><button type=\"button\" class=\"components-button has-icon\"><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" role=\"img\" aria-hidden=\"true\"><path d=\"M12 13.06l3.712 3.713 1.061-1.06L13.061 12l3.712-3.712-1.06-1.06L12 10.938 8.288 7.227l-1.061 1.06L10.939 12l-3.712 3.712 1.06 1.061L12 13.061z\"><\/path><\/svg><\/button><\/div><div class=\"otter-popup__modal_body\">\n<h2 id=\"wp-block-themeisle-blocks-advanced-heading-c0cfb662\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-c0cfb662\">Are you an MBD Spark subscriber?<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1500\" src=\"https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2.webp\" alt=\"\" class=\"wp-image-16255\" style=\"width:300px\" srcset=\"https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2.webp 1500w, https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2-300x300.webp 300w, https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2-1024x1024.webp 1024w, https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2-150x150.webp 150w, https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2-768x768.webp 768w, https:\/\/jochemkoole.nl\/wp-content\/uploads\/2025\/04\/JK-cartoon-wave-thumb-2-85x85.webp 85w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\">Bi-weekly tips &amp; 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The fact that marketing and sales are siloed functions, especially in knowledge-heavy B2B organizations, is costing you dearly. So, let&#8217;s talk about bridging that gap.&nbsp; But first, a bit of history&#8230; To understand where [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16395,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-18165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mbd-spark"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bridge the gap between marketing and sales | JochemKoole.nl<\/title>\n<meta name=\"description\" content=\"Bridge the gap between marketing and sales to grow revenue faster, become more profitable, and shorten sales cycles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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